Privacy Policy
Last updated: February 11, 2026
This Privacy Policy describes how StorePro Commerce collects and uses your personal information. We are committed to protecting your privacy and handling your data responsibly. When you use our website and services, we may collect certain information about you. This policy explains what we collect, how we use it, and your rights regarding your personal data.
Information We Collect
We collect information in several ways to provide and improve our services. When you create an account or make a purchase, we collect personal details such as your name, email address, phone number, and postal address. We also gather information about your transactions, including order history and payment details processed through secure payment gateways.
Additionally, we collect usage data automatically when you visit our website. This includes information about the pages you view, the time spent on our site, your browser type, and your IP address. We use cookies and similar tracking technologies to enhance your browsing experience and understand how you interact with our platform. This helps us personalise content and improve our services.
How We Use Your Information
We use the information we collect for multiple purposes essential to operating our e-commerce business. Your personal data enables us to process orders, manage your account, and provide customer support. We use your contact information to send order confirmations, shipping updates, and respond to your inquiries.
We also analyse usage data to understand user behaviour, improve website functionality, and develop new features. Your information helps us personalise your shopping experience by recommending products that match your interests. We may use your email address to send marketing communications about our latest offers, but you can opt out of these at any time. We never sell your personal information to third parties without your explicit consent.
Your Rights and Choices
You have significant rights regarding your personal information under UK data protection laws. You can request access to the data we hold about you, correct any inaccuracies, or request deletion of your information. You also have the right to withdraw consent for marketing communications and restrict how we process your data.
To exercise any of these rights, please contact us using the information provided below. We will respond to your request within 30 days. You have the right to lodge a complaint with the Information Commissioner's Office if you believe we have not handled your data appropriately. We take data security seriously and implement appropriate technical and organisational measures to protect your information from unauthorised access.
Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. These small files store information about your preferences and browsing behaviour. Essential cookies are necessary for website functionality, while analytics cookies help us understand how users interact with our site. Marketing cookies allow us to deliver personalised advertising across the web.
You can control cookie settings through your browser preferences. Most browsers allow you to reject cookies or alert you when they are being sent. Please note that disabling certain cookies may affect website functionality and your shopping experience. We also use web beacons and similar technologies to track user engagement and measure campaign effectiveness. For detailed information about our cookie usage, please refer to our separate Cookie Policy.
Data Security and Retention
We implement industry-standard security measures to protect your personal information from unauthorised access, alteration, or disclosure. Your payment information is encrypted and processed through secure payment gateways. We limit access to your data to employees and service providers who require it to perform their duties.
We retain your personal information for as long as necessary to provide our services and fulfil legal obligations. After you close your account, we may retain certain information for backup, archival, and legal compliance purposes. If you request deletion of your data, we will remove it from our active systems, though some information may remain in backups for a limited period.
Third-Party Links and Services
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We recommend reviewing their privacy policies before providing any personal information. When you click on external links, you leave our website and enter their digital environment.
We may share your information with trusted service providers who assist us in operating our website, processing payments, and delivering products. These service providers are contractually obligated to use your information only for the purposes we specify and to maintain its confidentiality. We do not permit them to sell or use your data for their own marketing purposes.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the "Last Updated" date at the top of this policy. Your continued use of our website and services following any changes constitutes your acceptance of the updated Privacy Policy.
We encourage you to review this policy periodically to stay informed about how we protect your information. If you have any questions or concerns about our privacy practices, please do not hesitate to contact us. Your feedback helps us continually improve our approach to protecting your personal data.
Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, you can reach us:
Email: support@storepro.com
Phone: +44 20 7946 0958
Address: Regent Street 127, London, W1B 5SA, United Kingdom